John Tromblee was hired on 2/16/2015 as a Bus Driver for Veteran Services.  John transports veterans to designated locations.  He is responsible for the safety and well-being of the passengers.  

John is extremely professional, works hard, and can be relied on under any condition. His day typically starts at 4:00AM (wakeup) and may last until 4:00PM or later. John understands all phases of his job, but also develops better ways to get things done.  He assists veterans in and out of the vehicles, and determines the best routes during inclement weather and traffic. John is more than a driver, he is someone who understands the needs of veterans and adapts to their situations. His communication skills and understanding of how the Albany VA Medical Center works has proved invaluable in insuring veterans get to and from their appointments.  John is more than a person who picks up and drops off passengers.  He is a personal friend to many of the veterans using this service and he goes above and beyond normal expectations to ensure all veterans are cared for both medically and physically. 

John regularly ensures veterans get to their appointments by taking them himself.  On this occasion, one veteran was escorted to his appointment, but was told he was at the wrong place.  Appearing confused and disoriented, John inquired for the veteran and was told where he needed to go.  John took him to each appointment location and watched closely to make sure nothing odd occurred.  Unfortunately this veteran was having undiagnosed medical issues where he was becoming unaware of his surroundings so John stayed with him throughout his appointments and eventually alerted medical staff that something was not right.  Eventually the veteran was admitted to a hospital bed where he stayed for three days until the condition cleared up.  Without John’s intervention our veteran could have wandered out of the facility and been lost for quite some time.  Instead, he has recovered completely and regularly rides our transportation service.

John enjoys talking to the veterans, but mostly enjoys just listening to them.

John is married with two grown children and three grandsons.   His hobbies are traveling and spending time with his grandsons.

Congratulations and Thank you, John, for a job well done.