SUZANNE MARSICO



Delaware County Employee of the Month
February 2008

Suzanne Marsico joined Delaware County’s Department of Social Services in September, 1983 as a Social Welfare Examiner. She was later promoted to Senior Social Welfare Examiner, then to Employment Unit Supervisor. In 1999, Suzanne was promoted to Principal Social Services Program Specialist.

Today, Mrs. Marsico, and another Principal Social Services Program Specialist, share management and supervisory responsibility for the eligibility determination process that the Department provides to all individuals applying for emergency assistance, public assistance, Medicaid, Food Stamps and HEAP. As a team, they share responsibility for the direct supervision of 26 program staff and the management of some 8,000 cases. Mrs. Marsico coordinates functions for Department clients in all the above programs including the BEST Program, which prepares clients to improve their employability.

Suzanne was nominated as Employee of the Month because she has distinguished herself most particularly in her role as an employment supervisor. Even today with her expanded Departmental role, she is looked to as the point person for all Department related employment initiatives. Delaware has been a consistent high achiever with entries to employment from its Public Assistance caseload for some twelve straight years. During those twelve years, Delaware saw more than 90% of its Public Assistance caseload move off assistance with a significant portion being able to move into employment and maintain employment.

Mrs. Marsico’s developmental and supportive roles with the highly acclaimed BEST program and the Department’s Pathways Project have earned her recognition and praise both locally, such as from the Delaware County Career Centers, and from our State partners particularly at the Office of Temporary and Disability Assistance and the Department of Labor.

Suzanne is also a very dedicated supervisor who still conducts many interviews with clients herself. She is always looking for ways to boost Departmental clients and help them find ways to solve the crisis that is currently challenging them.

Suzanne finds the diverse nature of her job most rewarding and says, "no two days are quite alike, so each day is a new challenging experience". She appreciates and enjoys her coworkers.

Suzanne is married and the mother of two. She has twin granddaughters which are very special and particularly rewarding to share and enjoy life with… and spoil them terribly!

Suzanne loves to read, crochet and be with her granddaughters.

Congratulations, Suzanne, and thank you.